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The Customer Experience Company

The Customer Experience Company (CEC) is an independent consulting firm, specialising in customer experience. We apply design thinking to business problems to get different, more innovative outcomes that create better customer experiences. We design and deliver new products, services and ecosystems for large organisations and government.

The company was founded in Australia in 2003 and has grown to over 50 people with an unparalleled, rich and diverse range of expertise. We're an organisation with 14 years of experience and unmatched results, making us the leading customer experience firm in Asia Pacific.

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